CaringEdge & All Care IT/Software Support Request

Please use the following form to submit all CaringEdge and All Care Software and Desk Phone Issues.

Please be as descriptive as possible. Instead of details like “visit note”, please tell us the exact visit note, example: PT Recert Visit Note” and date of note. The more detail, the faster we can service the requests.

For Edgewood Distributed Computers, Hardware and Cellular Devices, Please reach out to Marco or the Grand Forks IT Team.

Your Name

Your Email Address

Your Call Back Phone Number

Date of Issue

Location

Software/EMR or Platform Being Used (including Nextiva Desk Phones)

Computer/Device Being Used

Browser Being Used

Issue (Please Describe Issue in Detail, Including Dates of Notes, Types of Notes/Orders if Applicable. Please only use patient initials or MR Number. For Example BrHei. We will reach out for full patient names if needed)

Upload Screenshots of issue if available (Not Required)